For order support, shipping questions, and wholesale inquiries, please reach out anytime.
Email: matcha.ootaya@gmail.com
(Order questions: please include your order number.)
Phone
+1 (778) 676-7350
Customer support hours
Mon–Fri, 10:00am–5:00pm (Pacific Time)
We typically reply within 24–48 hours.
Business Information
Matcha OOTA-YA
Business & Mailing Address
#7 1054 Princess Ave
Victoria, BC V8T 1L1, Canada
Business operator: OOZORA FOOD SERVICE LTD.
Production / Pickup Location (by appointment only)
776 Fairview Rd
Esquimalt, BC V9A 5V1, Canada
This is not a retail storefront. No walk-in sales.